Frequently asked questions
We have put together some commonly asked questions
When will card surcharges be removed in Australia
The Reserve Bank of Australia has indicated that the removal of card surcharges is expected to take effect from October 2026.
Can businesses still charge extra for card payments
After the reform takes effect, businesses will no longer be able to add a separate surcharge for card payments.
Will payment processing fees disappear
No. Payment providers will still charge merchant service fees for processing card payments. Businesses will need to incorporate these costs within their pricing.
Why is the Reserve Bank removing card surcharges
The reform aims to simplify pricing, improve transparency for consumers and create a more efficient payments system.
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