Decision guide
Bank Payments vs Card Payments for Australian Businesses
Understand how account-to-account bank payments and cards can serve different customer and business needs.
Bank payments
Account-to-account methods such as PayTo and PayID can offer a bank-based choice. Availability, confirmation and processing time depend on the method, payer bank and provider.
Card payments
Cards are familiar to many customers and can work across a broad range of online journeys. Businesses should assess card costs, disputes, refunds, acceptance and customer preference.
From 1 October 2026, card surcharging is changing across Australia. Businesses that currently recover card costs through a surcharge can review the RBA card surcharge changes for small business guide and ShaBaas Pay's member analysis published by FinTech Australia before deciding how cards should fit within their future payment mix.
A balanced payment mix
Different methods solve different needs. ShaBaas Pay helps businesses offer bank-payment experiences that can complement cards rather than assuming one method suits every customer.