Key takeaways

  • PayTo provides real time settlement
  • Direct debit relies on batch processing
  • PayTo offers stronger customer control

Understanding PayTo agreements is essential when comparing these payment methods. For platforms considering API integration, refer to our guide on PayTo API for platforms.

What is direct debit

Direct debit allows a business to pull funds from a customer account based on a paper or digital authority. Payments are processed in batches and disputes are often handled after the transaction.

What is PayTo

PayTo is a real time authorised payment framework that allows businesses to initiate payments once a customer has approved a digital agreement.

PayTo vs direct debit comparison

FeaturePayToDirect Debit
Settlement speedReal time settlementBatch settlement
Customer consentExplicit customer approvalLimited customer visibility
Payment controlsAgreement based controlsManual authority management
Payment failure ratesLower payment failure ratesHigher failure and dispute rates
StatusModern replacement for direct debitLegacy payment method

Why businesses are moving from direct debit to PayTo

Businesses adopt PayTo to:

  • Improve cash flow
  • Reduce disputes
  • Increase payment success
  • Provide better customer experience

Is PayTo a complete replacement for direct debit

For many recurring and authorised payment use cases, PayTo is a strong alternative. Some legacy systems may still rely on direct debit, but PayTo adoption is increasing across Australia.

Ready to adopt PayTo for your business? Book a demo with our payments team to learn how PayTo can improve your payment operations.

Frequently asked questions

We have put together some commonly asked questions

Is PayTo safer than direct debit

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Does PayTo settle faster than direct debit

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Can customers cancel PayTo agreements

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Is PayTo a complete replacement for direct debit

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