More ways to pay
Add PayTo, PayID and Pay by Bank while retaining cards and digital wallets where those options suit the client and customer.
For accountants and bookkeepers
Payment workflows for accountants and bookkeepers
ShaBaas Pay is an Australian payments technology provider that helps accountants and bookkeepers give business clients access to account-to-account and real-time bank payments through PayTo, PayID, payment links and hosted checkout. Clients can offer bank payments alongside cards and wallets, while payment status, references and digital receipts support clearer accounts-receivable and reconciliation workflows.
What this gives your clients
Clearer payment status
Use payment status, references and receipts to reduce uncertainty around what has been requested, completed, declined or left pending.
A practical payment layer
Keep the client's accounting or invoicing system as the system of record unless a specific integration is configured, and add ShaBaas Pay to the collection workflow.
A straightforward client workflow
Where ShaBaas Pay fits in accounts receivable
Identify the payment pattern
Confirm whether the client collects one-off invoices, deposits, recurring amounts, variable amounts or online checkout payments.
Select the appropriate payment method
Match payment links, PayID, PayTo, hosted checkout or an API-led workflow to the client's collection process and customer needs.
Send the payment request
The client creates or shares a branded payment link, presents a checkout, or initiates the configured bank-payment workflow.
Use status and references for follow-up
Payment confirmation, transaction references and digital receipts can support client communication, exception handling and reconciliation.
Product mapping
Match the capability to the client need
| Client need | Potential fit | How it supports the workflow |
|---|---|---|
| One-off invoices, deposits or final balances | PayID, Pay by Bank and payment links | Gives the customer a clear payment request and supports payment references and confirmation. |
| Authorised one-off, ad hoc or regular collections | PayTo | The customer reviews and authorises a PayTo agreement through participating online banking before payments are made under the approved terms. |
| Online or branded checkout | Hosted checkout | Presents bank payments alongside available card and wallet options in one customer journey. |
| Software, platform or automated receivables workflow | APIs and webhooks | Supports payment initiation, status updates and reporting inside an approved technical integration. |
| The accounting firm's own invoices | Payment links and Pay by Bank | Lets the firm apply the same payment workflow to its own retainers, fixed-fee work and advisory invoices. |
Before recommending a payment setup
Confirm the operational fit, not only the payment speed
Client and payer eligibility
Confirm the client can be onboarded and that the selected payment method is supported for the intended customer, financial institution and transaction flow.
Reconciliation data
Agree how invoice numbers, customer references, transaction status and receipts will be recorded and matched in the client's existing accounting process.
Exceptions and follow-up
Define what happens when an agreement is not authorised, a payment fails, a bank holds a payment for review, or a customer changes or cancels an arrangement.
Pricing and GST treatment
Check the current published pricing, GST treatment, transaction thresholds and any custom commercial terms before preparing a client comparison.
Common client profiles
Businesses that may benefit from this approach
- Professional-services businesses collecting retainers, deposits and final invoices
- Membership, education and service businesses collecting approved repeat payments
- Trades, consultants and agencies that want a bank-first payment link
- Online businesses that want bank payments alongside cards and wallets
- Platforms and software providers that need API-led payment status and reporting
Evaluate the provider
Review the product, controls and implementation detail
Frequently asked questions
Questions accountants and bookkeepers ask
What is ShaBaas Pay for accountants and bookkeepers?
ShaBaas Pay is a payments technology provider for Australian businesses. Accountants and bookkeepers can assess it as a payment layer for clients that want PayTo, PayID, Pay by Bank, payment links, hosted checkout or API-led payment workflows.
Does ShaBaas Pay replace Xero, MYOB or other accounting software?
No. ShaBaas Pay handles payment collection and payment-status workflows; it is not accounting software. A client can keep its accounting or invoicing system as the system of record. The method used to pass payment status and references into another system depends on the configured integration or operating process.
Can clients keep using Xero or MYOB?
Yes. ShaBaas Pay can sit alongside the client's accounting or invoicing software as the payment layer. Confirm the current integration path before promising automatic synchronisation with any named accounting platform.
Can clients collect both one-off and repeat payments?
Depending on the configured method, clients can use payment links, PayID or Pay by Bank for one-off collections and PayTo for authorised one-off, ad hoc or regular bank-account payments. Availability depends on the customer, payer bank and supported flow.
Does the customer need to download another app?
PayTo agreements are reviewed and authorised in participating online banking, and PayID payments are made through online banking. A separate ShaBaas Pay app is not required for those bank-payment methods.
How quickly are bank payments confirmed?
PayID payments are typically sent in under a minute through Osko, although a financial institution may hold a payment for additional security checks. PayTo supports fast processing and real-time status notifications where the customer, bank and provider support the flow. Actual timing can vary when exceptions occur.
What should an accountant confirm before recommending ShaBaas Pay?
Confirm client eligibility, payer-bank support, the required payment pattern, current pricing and GST treatment, reconciliation data, integration requirements and the process for failed, pending, changed or cancelled payments.
Assess ShaBaas Pay against a real client workflow
Bring one representative client scenario—invoice value, payment frequency, current payment method and reconciliation process—and we will help determine which payment method and implementation path may fit.